Refund & Exchange Policy
At Astrologer Manvender Rawat, we value customer satisfaction and strive to provide high-quality products with a seamless shopping experience. Please review our Exchange Policy carefully before making a purchase.
Exchange Policy
We offer exchanges within 3 days of receiving your order, subject to the following conditions:
- Exchanges are allowed only if the item is undamaged, unused, and in its original packaging.
- Customers are responsible for extra shipping costs incurred during the exchange process.
- Items that are damaged, altered, or show signs of use will not be eligible for exchange.
To initiate an exchange, please contact us at {[email protected]} with your order details. Once your request is approved, you can ship the item to {Nutkhut Dress, Bus stand, C-9, Mahindra Park, Pankha Road, Pradhan Wali Gali, Near C-1, Janakpuri, New Delhi, Delhi 110059} at your own expense.
No Return Policy
Due to the nature of our products, we do not accept returns under any circumstances. Please ensure that you select your items carefully before placing an order. If you require assistance in choosing the right product, feel free to reach out to us before making a purchase.
Damaged or Defective Products
If you receive an item that is damaged during transit or has a manufacturing defect, please notify us within 24 hours of delivery. Provide clear images of the issue along with your order details, and our team will guide you through the resolution process.
Gifts & Exchange
If an item was marked as a gift during purchase and shipped directly to you, it can be exchanged under the standard exchange policy. If the item wasn’t marked as a gift, the exchange request must be initiated by the original purchaser.
Shipping for Exchanges
- The cost of return shipping for exchanges is the responsibility of the customer.
- If exchanging an expensive item, consider using a trackable shipping service or purchasing shipping insurance to avoid losses.
- Astrologer Manvender Rawat is not responsible for lost or undelivered returned items.
Need Assistance?
For any questions regarding exchanges, please contact us at {[email protected]}, and our support team will be happy to assist you.
By making a purchase on our website, you acknowledge and agree to the terms of this Refund & Exchange Policy.